{"id":1188,"date":"2025-10-03T23:07:14","date_gmt":"2025-10-03T17:37:14","guid":{"rendered":"https:\/\/luxorra.xyz\/?page_id=1188"},"modified":"2025-10-07T14:59:00","modified_gmt":"2025-10-07T09:29:00","slug":"cancellation-policy","status":"publish","type":"page","link":"https:\/\/luxorra.xyz\/index.php\/cancellation-policy\/","title":{"rendered":"Cancellation Policy"},"content":{"rendered":"<p><strong>Brand:<\/strong> Luxorra<br><strong>Company:<\/strong> COMPUTIVIT TECHNOLOGIES PRIVATE LIMITED<br><strong>Support:<\/strong> +91 70856 85208 | <a>computivittechnologies@gmail.com<\/a><\/p><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h5 class=\"wp-block-heading\">Customer-Initiated Cancellation<\/h5><ul class=\"wp-block-list\"><li>Orders can be cancelled without charge if requested <strong>before dispatch<\/strong>.<\/li>\n\n<li>Once dispatched or marked as <em>out for delivery<\/em>, cancellation may not be possible. Customers may refuse delivery at the doorstep, after which refunds will be processed following return verification.<\/li><\/ul><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h5 class=\"wp-block-heading\">Cancellation Windows &amp; Fees<\/h5><ul class=\"wp-block-list\"><li>Some products may display a <strong>free cancellation window<\/strong> on their product page.<\/li>\n\n<li>After this period, a <strong>cancellation fee may apply<\/strong> to cover logistics and packaging costs.<\/li>\n\n<li>Terms on the <strong>specific product page will always prevail<\/strong>.<\/li><\/ul><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h5 class=\"wp-block-heading\">Seller or Platform-Initiated Cancellations<\/h5><p>We may cancel orders due to reasons such as:<\/p><ul class=\"wp-block-list\"><li>Stock unavailability<\/li>\n\n<li>Technical errors<\/li>\n\n<li>Address\/payment issues<\/li>\n\n<li>Suspected fraud<\/li>\n\n<li>Logistical constraints<\/li><\/ul><p>Customers will <strong>not be charged<\/strong> for cancelled items, and prepaid amounts will be <strong>refunded in full<\/strong>.<\/p><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h5 class=\"wp-block-heading\">Refund Timelines<\/h5><ul class=\"wp-block-list\"><li>Refunds for cancellations are generally processed within <strong>2\u20134 business days<\/strong> after approval.<\/li>\n\n<li>Depending on your bank, the refund may reflect within <strong>5\u20137 business days<\/strong>.<\/li><\/ul><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h5 class=\"wp-block-heading\">Force Majeure<\/h5><p>In rare cases, orders may be cancelled or delayed due to factors beyond our control such as <strong>natural disasters, strikes, or unforeseen logistic disruptions<\/strong>.<\/p>","protected":false},"excerpt":{"rendered":"<p>Brand: LuxorraCompany: COMPUTIVIT TECHNOLOGIES PRIVATE LIMITEDSupport: +91 70856 85208 | computivittechnologies@gmail.com Customer-Initiated Cancellation Cancellation Windows &amp; Fees Seller or Platform-Initiated Cancellations We may cancel orders due<span class=\"excerpt-hellip\"> [\u2026]<\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1188","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/luxorra.xyz\/index.php\/wp-json\/wp\/v2\/pages\/1188","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/luxorra.xyz\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/luxorra.xyz\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/luxorra.xyz\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/luxorra.xyz\/index.php\/wp-json\/wp\/v2\/comments?post=1188"}],"version-history":[{"count":2,"href":"https:\/\/luxorra.xyz\/index.php\/wp-json\/wp\/v2\/pages\/1188\/revisions"}],"predecessor-version":[{"id":1267,"href":"https:\/\/luxorra.xyz\/index.php\/wp-json\/wp\/v2\/pages\/1188\/revisions\/1267"}],"wp:attachment":[{"href":"https:\/\/luxorra.xyz\/index.php\/wp-json\/wp\/v2\/media?parent=1188"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}